Rewards Program Introduces Seamless Experience for their Partners’ Customers

Through Cloud Co-Engineering, Sketch Guides Healthcare Client Utilizing Sketch- Generated Strategy

The Setup

One of the largest payment-processing corporations reengaged with Sketch to leverage recent experience related to their rewards system. The client needed to create a single standalone site that can serve multiple merchant programs to allow cardholders to view recent transactions and apply earned rewards points. They wanted to ensure the cardholder would also be able to set preferences on applying rewards to upcoming purchases.

0_8-healthcare tech-1

The Challenge

With a growing number of merchant
partners, our client wanted a new
solution able to offer a low-touch
integration between their merchant
partners and our client’s own
rewards platform. Current solutions
required a lot of heavy lifting on the
merchant’s part and could take a
long time to implement.

Fortune 100 Company Leverages Sketch

Sketch also had to take into
consideration some initial challenges:

 

  • Allowing a merchant’s single sign-on (SSO) mechanism to be used for authenticating and authorizing users for the rewards management site
  • Providing white-labeling features balancing the merchant’s need to maintain user experience with our client’s need to provide cardholders with a consistent interaction with their rewards system
  • Allowing users to register their merchant- branded cards and enroll in the rewards system
0_2-remediant

The Solution

Sketch created a new multi-tenant application from the ground up, incorporating our client’s security frameworks and best practices including fully automated tests and deployments, and adherence to accessibility standards.

All of the features implemented in the solution were done with multi-tenancy in mind. Each merchant integration includes single-sign-on capabilities, highly customizable white-labeling options, feature customization, and strict authorization controls to ensure privacy of merchant and cardholder data.

0_10-loan software-1

The solution was also created to support
internationalization in order to be viable to the diverse set of merchant partners. In addition to locale specific currency and number formatting all of the content, including custom white-label verbiage, can be presented in any number of different languages.

0_4-fni

The Results

The solution was also created to support internationalization in order to be viable to the diverse set of merchant partners.

In addition to locale specific currency and number formatting all of the content, including custom white-label verbiage, can be presented in any number of different languages.

0_16-cac

The solution was also created to support internationalization in order to be viable to the diverse set of merchant partners.

In addition to locale specific currency and number formatting all of the content, including custom white-label verbiage, can be presented in any number of different languages.

Feedback from the client

"Sketch’s deep expertise in the current software development tech stack accelerated a key consumer experience product for our customers!”

VP | Development

Looking for something similar?

We hope these are the kinds of outcomes you were looking for. If you want to learn more about the work that went into this project, we're happy to answer your questions.

Better yet, let's talk about whichever project you were mulling over that brought you here. We love to talk shop, and the first few conversations are always free.

Get In Touch
contact sketch