Get Started

Implementing Changes by Establishing Baseline Metrics

0_8-healthcare tech-1

Challenge

A large grocery store chain’s IT department began an agile transformation. They needed to understand their baseline measures of agile maturity to identify the team’s and organization’s biggest improvement areas. The leadership and teams also needed some coaching to help overcome hurdles to implementing the necessary changes.
0_2-remediant

Solution

A two-person coaching team from Sketch came in to facilitate training, workshops, and coaching for leaders and teams. Focus on key roles for the teams such as Scrum Master and Product Owner. Full in-depth assessment for all teams and org. Continued coaching for several sprints to provide support through the changes following plan:
  • Use GitHub, Jenkins, Docker/Kaniko, and Kubernetes (common enterprise DevOps tools)
  • Use Helm along with Spinnaker for deployment
  • Implement SonarQube to ensure higher code quality, application stability, and security
  • Suggested FNI research and add to their environment a service mesh tool called “Istio” to offer monitoring, logging, tracing (debugging), and complex routing… all without having to modify any application code
0_10-loan software-1

One other primary goal was for Sketch to pair with their employees for the creation of this pipeline to facilitate knowledge sharing during the entire process. Through this collaborative effort, Sketch and the client chose the simplest of applications to use as the guinea pig proving the success of each stage of the pipeline as it went from build to test to package to deploy.
0_4-fni

Results

Agile knowledge level-set across the organization with tailored topics relative to the company via boot camps, workshops, and discussions. Teams received guidance to improve their agile practices including baseline data provided via self-assessment toward improving agile maturity. Leaders received guidance toward outcome-based leadership and insight into systemic impediments to the team agile maturity. Continuous discovery led to deeper insights into root causes of hindered outcomes of predictability and quality (top outcomes from the success sketch).
Agile Enablement Activities

dividerLine

Feedback from the client

“I have great respect for Sketch’s expertise in the agile coaching space. The coaches are real people with real life experience that reinforces their credibility. They demonstrated flexibility and agility throughout the process - adjusting the approach ‘on the fly’ at times.”

— Director, Business Technology Enablement

Looking for something similar?

We hope these are the kinds of outcomes you were looking for. If you want to learn more about the work that went into this project, we're happy to answer your questions.

Better yet, let's talk about whichever project you were mulling over that brought you here. We love to talk shop, and the first few conversations are always free.

Get In Touch
contact sketch